Project Management Planet - Privacy Policy

INTRODUCTION

‍This Privacy Policy explains how Project Management Planet (ABN 19 677424 770) (we, us and our) handles personal information, and how to contact us if you have any queries about personal information that we hold about you. We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. This Privacy Policy was last updated on 14 March 2025.  

‍WHAT IS PERSONAL INFORMATION?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not. Examples include an individual’s name, address, contact number and email address.

Sensitive information is a special category of personal information. Sensitive information includes information about an individual’s racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership or associations, sexual orientation or practices, criminal record, health or genetic information, and some aspects of biometric information.

‍THE KINDS OF PERSONAL INFORMATION WE COLLECT AND HOLD

‍We collect and hold a range of personal information in carrying out our business and functions as a real estate agency. This will depend on the nature of our relationship with you and the circumstances of collection. For example:
· If you are a customer, we may collect details including your name, address, phone number, email, gender, occupation, personal interests and any other information provided when you make an inquiry, provide feedback or correspond with us; and information you provide to us in connection with your use of our services, or that is generated through your use of our services.
· If you access any of our services through a social network site such as Facebook, we will collect limited information provided to us by that social network site, such as your user name, site ID and email address.
· If you visit our website (www.pmplanet.com.au or www.projectmanagementplanet.com.au) (Website), we may also collect information about you including, but not limited to, data relating to your activities on our Website (including IP addresses) via cookies, web beacons and measurement software or data relating to survey responses.
· If you deal with us in some other capacity, we may collect your name and contact details and any other information you choose to provide us.

We do not generally collect sensitive information, and we will only collect sensitive information about you with your consent (unless we are otherwise or required by or under law to do so).

If you provide us with personal information about another person, please make sure that you tell them about this privacy policy.

If you are or become an employee, the handling of your personal information may be exempt from the APPs if it is directly related to your current or former employment relationship with us.

‍HOW WE COLLECT YOUR PERSONAL INFORMATION

‍We collect personal information in a variety of ways, including:
· from you directly (such as when you interact with us in writing or by telephone or use our online services);
· when you communicate with us through our website;
· from third parties (such as our business partners or sales representatives); and
· from social media (such as our Facebook and Instagram sites).

‍PURPOSES FOR WHICH WE COLLECT, HOLD, USE ANDDISCLOSE PERSONAL INFORMATION

‍We collect, hold, use and disclose personal information for a range of purposes including:
· to supply and provide information about our products and services;
· to respond to your enquiries about our products and services and to communicate with you;
· to process payments made to us;
· for our administrative and record keeping purposes;
· to provide you with customer services;
· to address and complaints or feedback you have;
· to assist in marketing activities to promote our products and services;
· to facilitate and process contracts between yourself and us and/or third parties;
· to perform research and analysis and improve or develop our products or services;
· to consider job applicants for current and future employment; and
· to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and which does not materially impact your rights, freedom, or interests.

We may use and disclose your personal information for other purposes required or authorised by or under law (including purposes for which you have provided your consent).

‍USING YOUR PERSONAL INFORMATION FOR DIRECT MARKETING

‍We may use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you. This may include by email, mail or telephone. You can let us know at any time if you no longer wish to receive these communications, by contacting us (using the contact details at the end of this policy) or using the opt-out/unsubscribe facility in our communications.

‍HOW WE DISCLOSE YOUR PERSONAL INFORMATION

‍We may disclose personal information to our service providers or business partners for the purposes outlined above. For example, these third parties may include:
· to our contracted service providers, including IT service providers, marketing agencies, and external business advisers (such as auditors and lawyers);
· in the case of a sale of our business (in whole or in part) to the purchaser (as an asset of the business);
· if you are a job applicant, to referees whose details you provide us;
· to third parties that have listings on our Website and which you have requested information from by submitting an enquiry;
· relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; and
· where we are otherwise required or authorised by law to do so (including where you have provided your consent).

‍OVERSEAS DISCLOSURES OF PERSONAL INFORMATION

‍We do not generally transfer personal information collected and held by us to recipients located in other countries.

‍HOW WE HOLD PERSONAL INFORMATION

‍We generally hold personal information in computer systems, including computer systems operated by us or our service providers. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes implementing safeguards and reasonable security measures to protect your personal information from unauthorised access, modification, use or disclosure.

‍CORRECTION AND ACCESS

‍You have a right to request access to personal information that we hold about you and request its correction if it is inaccurate, out of date, incomplete, irrelevant or misleading. If, at any time, you would like to request access or correction of your personal information, you may do so by contacting us using the details at the end of this policy. We will respond to all requests for access to or correction of personal information within a reasonable period. We will generally provide you with access to your personal information(subject to some exceptions permitted by law) but may charge an access fee to cover the cost of retrieving the information and supplying it to you.

‍COMPLAINTS RESOLUTION

‍If at any time you have any concerns, complaints or questions in relation to how we have collected or handled your personal information, please contact us using the contact details at the end of this policy. We will consider your query and endeavour to respond to you within a reasonable period of time (usually 30 days). If you are not satisfied with our response, you can contact us to discuss your concerns or lodge a complaint with the  Office of the Australian Information Commissioner (oaic.gov.au).

‍OUR WEBSITE

‍We use cookies, web beacons and measurement software and tools on our Website and so do our services providers and third parties such as our analytics, advertising or ad serving partners.

The information collected about your visit to our Website using cookies, web beacons, measurement software and tools is not personal information, because we cannot reasonably identify you from it. For example, we may record your IP address, the date and time of your visit, the pages you viewed, the page you came from to get to our site, and the type of browser and operating system you used. However, if we collect personal information about you, we will handle it in accordance with this Privacy Policy.

We use and disclose the information collected through the use of cookies, web beacons and measurement software and tools to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. We may allow other third parties to use their own cookies and web beacons to collect information about your visits to the Website.

If you do not want information collected through the use of cookies, web beacons or measurement software and tools, you may be able to delete or reject Cookies or some of the measurement software features through your browser or the settings section of your mobile or tablet device. Disabling these features may cause some of the functions on the Website, or products and services not to work properly.

‍CONTACT DETAILS

‍If you have any questions about this Privacy Policy, You can Contact Us.